Grievance

VORQENZA · Further support

Help with an unresolved concern

An unresolved concern deserves a clear account of the issue. Contact us with the order details, the steps already taken and the outcome you are seeking.

Raise or follow up a concern

Call +91 9319521147 and explain that your enquiry is a grievance or a follow-up to an earlier concern. You can also send written correspondence to VORQENZA TRADING PRIVATE LIMITED at the address below.

If this is your first question about an order, the Contact page, order status form and FAQ may help you get started.

Information to have ready

  • Your name and a phone number where you can be reached.
  • The order number, if your concern relates to a purchase.
  • The product or service involved and a clear description of the issue.
  • The dates and details of any earlier contact about the same matter.
  • Relevant photographs or documents, where they help explain the issue.
  • The outcome you would like us to consider.

Keep your order confirmation and a copy or note of the correspondence so that a later follow-up can refer to the same information. Ask the team how to provide any photographs or documents.

Share only what is needed

Do not provide a password, payment PIN, OTP or full card credentials. Information about your concern is handled in accordance with our Privacy Policy.

Relevant store information

The shipping policy explains delivery arrangements. The returns and cancellation page describes requests involving an item or order. This support route does not limit rights available under applicable consumer law.

Contact VORQENZA

VORQENZA TRADING PRIVATE LIMITED
Phone: +91 9319521147
GSTIN: 07AAMCV7292E1ZV

PLOT NO 24, 2ND FLOOR GARG PLAZA, SHOP NO 328, New Delhi, North West Delhi, Delhi, 110034.

Use this address for written correspondence. Ask for return instructions before sending any product; a return destination must be confirmed for your request.

Email us at support@vorqenza.store. Include your order number when asking about an existing order.